Hey there, awesome business owners! 👋 Pat and I know how important it is to have those shining 🌟 reviews from your past customers or clients. They not only boost your credibility but also act as a powerful magnet to attract new customers. So today, we’ve got the top 10 ways for you to get those precious reviews, even if it’s been over 6 months! 💪 (use your downtime wisely if you have it!)
1️⃣ Reach out personally: Don’t be afraid to shoot a quick email or make a friendly phone call to your past customers. Remind them of the great experience they had with you and kindly ask for their feedback.
2️⃣ Incentivize reviewing: Offer a small discount, freebie, or exclusive content in exchange for leaving a review. People love perks, and this little nudge can go a long way in encouraging them to share their thoughts. Since it is the season of giving, allow them to “gift” a discount to a friend or family member on their behalf.
3️⃣ Make it super easy: Provide clear instructions on how to leave reviews on Google and Facebook. Include direct links and step-by-step guidance so that your customers don’t have to jump through hoops. (If you have Justine The Lead Machine you can do this by simply pushing a button. )
4️⃣ Share success stories: Create engaging posts where you highlight positive experiences from previous clients. Showcase their testimonials and encourage others to follow suit by leaving their own reviews.
5️⃣ Leverage your email list: Send out a newsletter or personalized emails asking for reviews. Make sure to explain the impact of their feedback and how it helps you grow as a business. Showcase another success story in the email to show them how it is done. (If you have Justine The Lead Machine you can automate this!)
6️⃣ Be social media savvy: Use your social platforms (like Facebook or Instagram) strategically by posting about the importance of customer reviews. Encourage followers to share their experiences and leave reviews directly on your page.
7️⃣ Timing is key: Catch them while they’re still excited about their experience with you. Send a review request shortly after completing the transaction. (Justine allows you to do that right away or it can be automated!)
8️⃣ Create a review landing page: Build a dedicated webpage on your website where customers can easily leave reviews. Include links to your Google and Facebook pages, making it hassle-free for them to share their feedback.
9️⃣ Share visual content: Accompany your review requests with eye-catching visuals, such as before and after pictures or videos of satisfied customers. Visuals grab attention and increase the chances of people taking action.
🔟 Show gratitude: Always express your sincere appreciation to those who take the time to leave reviews. Respond promptly, thank them publicly, and let them know how much their feedback means to you. (Use a system like our Justine to respond easily to your reviews)
There you have it, folks! 🌟 The top 10 ways to get reviews from past customers or clients, even if it’s been a while. Remember, positive vibes attract positive results! So go ahead and spread the word about your amazing business. 💼✨
#CustomerReviews #SpreadTheWord #PositiveVibes